Privacy Policy

Who we are

Workability Solutions is a specialist Occupational Health (OH) provider, which works to provide best-interest workplace health assessment, education, promotion and protection, supported self-management and management advice to support employers to:

  1. understand, maintain, promote and protect workers* health and working capacity
  2. improve working conditions and the working environment to become conducive to safety and health
  3. develop work organisation and working cultures that reflect essential value systems adopted by  effective managerial systems, personnel policy, principles for participation
  4. deliver quality-related management practices to improve Occupational Safety and Health (OHS)

* Employers have a Duty of Care to contracted and temporary workers when they carry out hazardous or regulated work that requires mandatory health surveillance

If you have any questions or queries in relation to this privacy policy, you can contact our Data Protection Officer at: enquiries@workabilitysolutions.co.uk or 61 Waverley Road, Kenilworth, CV8 1JL

Who is a 'worker'

Privacy Notice

This privacy policy sets out how Workability Solutions collects and uses personal information about individuals. Please read this privacy policy carefully to understand how Workability Solutions will use your personal information.This privacy policy explains:

  1. Information we may collect about you (including cookies)
  2. Use of your information
  3. Contacting you
  4. Sharing your information
  5. Our legal basis for collecting, holding and using your information
  6. Security and storage of your information
  7. Your rights

1. Information we may collect about you

We collect personal information about organisations and the individuals they employ or contract* to protect and promote their health at work. This may include special category data.

Employers, including organisations who employ or contract workers to carry out hazardous or regulated work, must make sure their collection and use complies with all the core data protection principles and requirements.

Our purpose(s) for processing this data and special category conditions are set out in Article 9, UK GDPR.

  • Employment, social security and social protection (if authorised by law)
  • Legal claims or judicial acts
  • Health or social care
  • Public health
  • Archiving, research and statistics to provide employers with OH trend information and analysis

*  Health surveillance is required for temporary workers carrying out regulated activities as defined by Occupational Health and Safety (OHS) legislation.

2. Use of your information

We need to obtain, store and use information about you for legitimate business purposes – namely so that employers can comply with their legal obligations and so that employees can benefit from our supported self-management services.

We may use information we hold about you in order to:

  • administer and deliver the services commissioned by your company/organisation
  • administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes
  • carry out statistical and market analyses, including benchmarking exercises, to enable us to understand you and your company/organisation better and improve our services
  • confirm your eligibility for OH services
  • confirm your identity
  • develop, test and improve our systems
  • ensure the content of our website is presented in the most effective manner for you and for your computer and other electronic devices
  • improve our website to ensure that content is presented in the most effective manner for you and for your computer and other electronic devices
  • inform you about other relevant information and services, both ours and those of other parties whose products and services we have agreed should be made available to you (see section 4 below for more information about this)
  • notify you about changes to our services
  • update and correct Employment Health Records

We do NOT collect ‘special category data‘ via our referral forms revealing:

  • biometric
  • genetic
  • health
  • political opinions
  • racial or ethnic origin
  • religious or philosophical beliefs
  • sex life or sexual orientation
  • trade union membership

These categories are closely linked with:

  • the right to bodily integrity
  • freedom from discrimination
  • freedom of expression
  • the right to respect for private and family life
  • freedom of thought, conscience and religion
  • freedom of assembly and association

Informed and explicit consent

Employers and their nominated, responsible or contracted Risk Professionals give us information about employees by completing a referral form and confirming the worker‘s informed and explicit consent, or contacting us by phone or e-mail or in person.

This includes information provided by a 3rd party, e.g. Fit Notes or Attendance or Performance records.  The information you give us depends on the reason for you contacting us, but may include your name, job title, address, date of birth, national insurance number, e-mail address and phone number, financial and debit card information, personal identification documents, data relating to access, adjustments, dietary or health requirements and your philosophical beliefs.

Occupational Health records are retained and archived in line with UK guidance and their governing regulations. https://ico.org.uk/for-organisations/uk-gdpr-guidance-and-resources/employment/information-about-workers-health/data-protection-and-workers-health-information/ 

3. Contacting you

Workability Solutions contacts employers and their professional advisors (in-house or outsourced) via the contact information provided** in the referrral or request form or correspondence, e.g. email.

We contact employees to carry out OH activities, including health assessment, consultation, monitoring and surveillance*. (See Section 1 above)

** Employers and their appointed representatives are responsible for providing Workability Solutions with their employees’ personal email and phone contact details, to prevent their Employment Health Data  from being held or processed on their employer’s servers.

4. Sharing your information

We may share your information with selected third parties including:

  • Your employer
  • Risk professionals supporting your employer to manage your H&S at work
  • Specialist and digital health service providers from whom we commission OH services on behalf of employers, where this is the most effective way of meeting your OH needs
  • Third parties, if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or in order to enforce or apply our terms of use and other agreements; or to protect our rights, property, or safety of our customers, or others

Our primary reason for sharing your information with third parties is to delegate an OH activity, service or task. It is our responsibility to make sure that:

  • delegation does not harm the interests of people in our care
  • the task is within the other person’s scope of competence
  • the person we are delegating to understands the boundaries of their own competence
  • the person we are delegating to understands the task
  • the person we are delegating to is clear about the circumstances in which they must refer back to us
  • we take reasonable steps to identify any risks and whether any supervision might be necessary
  • we take reasonable steps to monitor the outcome of the delegated task

With your consent, we send OH recommendations reports to your employer and their nominated risk professionals, including but not restricted to:

  • Human Resources (HR)
  • Health and Safety (H&S)
  • Lawyers
  • Insurers

Suitable and sufficient data security arrangements when sharing data with outsourced risk and advisory services are the responsibility of the employer and subject to each employee’s express consent.

We do not operate in countries that do not operate under GDPR or its legal equivalent.

5. Our legal basis for collecting your information

Data protection law sets the lawful legal bases (or ‘conditions’) which allow us to collect, hold and use your personal information. As set out in this notice, this requires us to collect and process personal information about individuals. We only use this legal basis where these interests are not overridden by your interests and fundamental rights or and freedoms. For Workability Solutions, these are being able to provide our services to our customer organisations,to promote and maintain highest degree of physical, mental and social well-being of workers in all occupations:

  1. Where we have entered into a contract with your employer, we may need to process your personal information in order to fulfil the contract:
    • as part of an occupational health referral
    • as part of a legal claim 
    • to create a booking to attend one of our services
    • to assess, maintain, promote or protect workers’* health and working capacity
    • the improvement of working conditions and the working environment to become conducive to safety and health
    • the development of work organisation
    • to support working cultures that reflect essential value systems adopted by the undertaking effective OH activities to support managerial systems, personnel policy, principles for participation, and quality-related management practices to improve occupational safety and health
    • urgent or emergency situations in which you need to share information about a worker’s health to help safeguard them.
    • Where we are under a legal obligation to process personal information. We are required to collect certain information in accordance with our obligations under equalities and health and safety legislation.
  2. We will ask you for your agreement to process your personal information. This is particularly the case when we wish to collect or use any special categories of personal information (see Section 2 above).

We need to obtain, store and use information about you for legitimate business purposes – namely so that employers can comply with their legal obligations and so that employees can benefit from our supported self-management services.

Identified lawful basis for employers to share your data with Workability Solutions:

  • To fulfil their contractual duties, including Duty of Care, Equality and Health and Safety at Work
  • Ensure employees have suitable and sufficient Access and Adjustments in place
  • A legal obligation to hold this data in the Employment Health Record
  • Regulatory reporting, e.g. Reporting of Injuries, Diseases and Dangerous Occurrences (RIDDOR)
  • Quick Guide to Lawful Bases.

Identified lawful basis for Workability Solutions to process and manage your data:

  • To understand your OH needs (clinical triage)
  • To recommend and set up the appropriate OH service and assessment type
  • To hold the Employment Health Record on behalf of the Employer
  • To act as delegated Data Controller and Processor of Employment Health information

6. Security and storage of your information

The information about you that we collect may be processed by Workability Solutions staff and independent regulated health professionals contracted by us. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. We will generally keep personal information about you no longer than is needed for us to comply with our legal obligations.

OH recommendations reports are sent to the employer and their nominated risk professional. Suitable and sufficient data security arrangements when sharing data with outsourced risk and advisory services are the responsibility of the employer and subject to each employee’s express consent.

We need to obtain, store and use information about you for legitimate business purposes – namely so that employers can comply with their legal obligations and so that employees can benefit from our supported self-management services.

How do we protect your information?
We ensure that there are appropriate technical, physical, electronic, and administrative safeguards in place to protect your personal information from unauthorised access. We have controls and mechanisms in place designed to detect, respond and recover in case of any adverse events that may arise

7. Your rights

Data protection law does NOT prevent the sharing of health information of workers where it is appropriate to do so. Whenever we need to share health information of workers we will:

  • consider our purpose and ensure that it is reasonable and proportionate;
  • treat workers fairly and not use their health information in ways that would have unjustified adverse effects on them;
  • tell workers about why and how we propose to share their health information and obtain informed and active consent before or at the time we share the information if this is not possible;
  • identify at least one lawful basis and a condition for processing before we start sharing any health information.

We will also consider whether our ability to share health information is subject to other legal constraints outside of data protection law. For health information, this may include any duty of confidence that may apply, particularly where workers may expect confidentiality.

Informed consent

Workers have a right to be consulted about risks to their H&S, control measures, including training, to reduce these risks and health checks if there is a danger of ill-health because of their work

Workers have a right to actively consent to the sharing of their Employment Health Data and any professional recommendations arising from this information

When a worker does NOT consent, the employer must consider whether they have sufficient information to fulfil their duty to control the worker’s individual risks and protect everyone from harm in the workplace.

Changes to the Privacy Statement
This Privacy Statement may be amended from time to time without notice, in which case the date of this Privacy Statement will be revised.
If our Privacy Statement changes in any way, we will place an updated version on the Company’s website. Regularly reviewing the Privacy Statement on the Company’s website ensures that you are always aware of what information we collect, how we use it and under what circumstances, if any, we will share it with other parties.

Who we are

Workability Solutions is a specialist Occupational Health (OH) provider, which works to provide best-interest workplace health assessment and advice to support employment and economic growth.

Our customers include businesses of all sizes operating in the UK. Although our customers are businesses, not individuals, we do collect and use personal information relating to individuals as part of our activities. This is in order to process and manage employment health and risk information.

We also collect personal information about individuals who are employees or workers to protect and promote their health at work. This may include special category data.

Our services are only carried out ‘with-cause’. Our referral and request forms will guide you through the process to ensure that you are requesting OH services relevant to the workplace health hazards and risks.

Privacy Notice

This privacy policy sets out how Workability Solutions collects and uses personal information about individuals. Please read this privacy policy carefully to understand how Workability Solutions will use your personal information. If you have any questions or queries in relation to this privacy policy, you can contact our Data Protection Officer at: enquiries@workabilitysolutions.co.uk or 61 Waverley Road, Kenilworth, CV8 1JL

This privacy policy explains:

1. Information we may collect about you (including cookies)

2. Use of your information

3. Contacting you

4. Sharing your information

5. Our legal basis for collecting, holding and using your information

6. Security and storage of your information

7. Your rights Information we may collect about you

Information shared with Workability Solutions is subject to informed and explicit consent.

Employers and their professional advisors give us information about employees by confirming  filling in a referral form and the employee or worker’s informed and explicit consent, or contacting us by phone or e-mail or in person.

This includes information provided by a 3rd party, e.g. Fit Notes or Attendance or Performance records.  The information you give us depends on the reason for you contacting us, but may include your name, job title, address, date of birth, national insurance number, e-mail address and phone number, financial and debit card information, personal identification documents, data relating to access, adjustments, dietary or health requirements and your philosophical beliefs.

We DO NOT collect personal data via our online referral forms revealing:

  • racial or ethnic origin;
  • political opinions;
  • religious or philosophical beliefs;
  • trade union membership;
  • genetic data;
  • biometric data
  • health;
  • sex life or  sexual orientation

Information we may collect about you

Employers and organisations who contract workers to carry out hazardous or regulated work need to make sure their collection and use complies with all the core data protection principles and requirements.

Our purpose(s) for processing this data and special category conditions are set out in Article 9, UK GDPR.

  • Employment, social security and social protection (if authorised by law)
  • Legal claims or judicial acts
  • Health or social care
  • Occupational Health and Safety (OHS)
  • Public health
  • Archiving, research and statistics to provide employers with OH trend information and analysis

Identified lawful basis for employers to share your data with Workability Solutions:

  • To fulfil their contractual duties, including Duty of Care, Equality and OHS
  • Ensure employees have suitable and sufficient Access and Adjustments in place
  • A legal obligation to hold this data in the Employment Health Record
  • Regulatory reporting, e.g. Reporting of Injuries, Diseases and Dangerous Occurrences (RIDDOR)
  • Quick Guide to Lawful Bases.

Identified lawful basis for Workability Solutions to process and manage your data:

  • To understand triage your OH needs
  • To recommend appropriate OH services and assessment types to the Employer**
  • To hold the Employment Health Record on behalf of the Employer
  • To act as delegated Data Controller and Processor of Employment Health information

Information we receive from other sources

We work closely with employers and other organisations, such as business partners, sub-contractors and analytics providers, and we may receive information about you from them. For example, we could gain access to your business contact details via recognised business data providers who collate information from sources including publicly available information such as Companies House.

We may also be given your contact details and special category data relevant to your employment, workplace hazards and health risks. by our primary contact at your organisation. data should only be collected and used with due consideration. Sometimes there will be a clear and obvious purpose for collecting this type of information; such as a travel firm needing health information from customers, or an event organiser requesting accessibility requirements to facilitate people’s attendance. In other situations it will be more nuanced, if they think that you would benefit from our services or benefit from engaging in our activities. For example, they could refer you to one 

The categories of information we receive from these sources may include your name, job title, address, date of birth, national insurance number, e-mail address and phone number, financial and debit card information, personal identification documents, data relating to access, adjustments, dietary or health requirements and your political opinions.

How we share employment health information

Workability e need to obtain, store and use information about you for legitimate business purposes – namely so that you can enjoy and benefit from our services. We may use information we hold about you in the following ways:

• To confirm your identity

• To administer the membership of your company/organisation

• To let you know about other relevant services, both ours and those of other parties whose products and services we have agreed should be made available to you (see the section below on ‘Contacting you’ for more information about this)

• To update and correct our membership records

• To carry out statistical and market analyses, including benchmarking exercises, to enable us to understand you better and improve our services

• To develop, test and improve our systems

• To notify you about changes to our services

• To ensure the content of our website is presented in the most effective manner for you and for your computer

• To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes

• To improve our website to ensure that content is presented in the most effective manner for you and for your computer.

Who we are

Workability Solutions is a specialist Occupational Health (OH) provider, which works to provide best-interest workplace health assessment and advice to support employment and economic growth.

Our customers include businesses of all sizes operating in the UK. Although our customers are businesses, not individuals, we do collect and use personal information relating to individuals as part of our activities. This is in order to process and manage employment health and risk information.

We also collect personal information about individuals who are employees or workers to protect and promote their health at work. This may include special category data.

Our services are only carried out ‘with-cause’. Our referral and request forms will guide you through the process to ensure that you are requesting OH services relevant to the workplace health hazards and risks.

Privacy Notice

This privacy policy sets out how Workability Solutions collects and uses personal information about individuals. Please read this privacy policy carefully to understand how Workability Solutions will use your personal information. If you have any questions or queries in relation to this privacy policy, you can contact our Data Protection Officer at: enquiries@workabilitysolutions.co.uk or 61 Waverley Road, Kenilworth, CV8 1JL

This privacy policy explains:

1. Information we may collect about you (including cookies)

2. Use of your information

3. Contacting you

4. Sharing your information

5. Our legal basis for collecting, holding and using your information

6. Security and storage of your information

7. Your rights Information we may collect about you

Information we may collect about you

Employers and organisations who contract workers to carry out hazardous or regulated work need to make sure their collection and use complies with all the core data protection principles and requirements.

Our purpose(s) for processing this data and special category conditions are set out in Article 9, UK GDPR.

  • Employment, social security and social protection (if authorised by law)
  • Legal claims or judicial acts
  • Health or social care
  • Public health
  • Archiving, research and statistics to provide employers with OH trend information and analysis
Information shared with Workability Solutions is subject to informed and explicit consent.

Employers and their professional advisors give us information about employees by confirming  filling in a referral form and the employee or worker’s informed and explicit consent, or contacting us by phone or e-mail or in person.

This includes information provided by a 3rd party, e.g. Fit Notes or Attendance or Performance records.  The information you give us depends on the reason for you contacting us, but may include your name, job title, address, date of birth, national insurance number, e-mail address and phone number, financial and debit card information, personal identification documents, data relating to access, adjustments, dietary or health requirements and your philosophical beliefs.

We DO NOT collect personal data via our online referral forms revealing:

  • racial or ethnic origin;
  • political opinions;
  • religious or philosophical beliefs;
  • trade union membership;
  • genetic data;
  • biometric data
  • health;
  • sex life or  sexual orientation

Identified lawful basis for employers to share your data with Workability Solutions:

  • To fulfil their contractual duties, including Duty of Care, Equality and Health and Safety at Work
  • Ensure employees have suitable and sufficient Access and Adjustments in place
  • A legal obligation to hold this data in the Employment Health Record
  • Regulatory reporting, e.g. RIDDOR
  • Quick Guide to Lawful Bases.

Identified lawful basis for Workability Solutions to process and manage your data:

  • To understand triage your OH needs
  • To recommend and set up the appropriate OH service and assessment type
  • To hold the Employment Health Record on behalf of the Employer
  • To act as delegated Data Controller and Processor of Employment Health information

Information we receive from other sources

We work closely with employers and other organisations, such as business partners, sub-contractors and analytics providers, and we may receive information about you from them. For example, we could gain access to your business contact details via recognised business data providers who collate information from sources including publicly available information such as Companies House.

We may also be given your contact details and special category data relevant to your employment, workplace hazards and health risks. by our primary contact at your organisation. data should only be collected and used with due consideration. Sometimes there will be a clear and obvious purpose for collecting this type of information; such as a travel firm needing health information from customers, or an event organiser requesting accessibility requirements to facilitate people’s attendance. In other situations it will be more nuanced, if they think that you would benefit from our services or benefit from engaging in our activities. For example, they could refer you to one 

The categories of information we receive from these sources may include your name, job title, address, date of birth, national insurance number, e-mail address and phone number, financial and debit card information, personal identification documents, data relating to access, adjustments, dietary or health requirements and your political opinions.

How we share employment health information

Workability e need to obtain, store and use information about you for legitimate business purposes – namely so that you can enjoy and benefit from our services. We may use information we hold about you in the following ways:

• To confirm your identity

• To administer the membership of your company/organisation

• To let you know about other relevant services, both ours and those of other parties whose products and services we have agreed should be made available to you (see the section below on ‘Contacting you’ for more information about this)

• To update and correct our membership records

• To carry out statistical and market analyses, including benchmarking exercises, to enable us to understand you better and improve our services

• To develop, test and improve our systems

• To notify you about changes to our services

• To ensure the content of our website is presented in the most effective manner for you and for your computer

• To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes

• To improve our website to ensure that content is presented in the most effective manner for you and for your computer.

Who we are

Workability Solutions is a specialist Occupational Health (OH) provider, which works to provide best-interest workplace health assessment and advice to support employment and economic growth.

Our customers include businesses of all sizes operating in the UK. Although our customers are businesses, not individuals, we do collect and use personal information relating to individuals as part of our activities. This is in order to process and manage employment health and risk information.

We also collect personal information about individuals who are employees or workers to protect and promote their health at work. This may include special category data.

Our services are only carried out ‘with-cause’. Our referral and request forms will guide you through the process to ensure that you are requesting OH services relevant to the workplace health hazards and risks.

How we collect, process and manage your data

Employers and organisations who contract workers to carry out hazardous or regulated work need to make sure their collection and use complies with all the core data protection principles and requirements.

Our purpose(s) for processing this data and special category conditions are set out in Article 9, UK GDPR.

  • Employment, social security and social protection (if authorised by law)
  • Legal claims or judicial acts
  • Health or social care
  • Public health
  • Archiving, research and statistics to provide employers with OH trend information and analysis

Identified lawful basis for employers to share your data with Workability Solutions:

  • To fulfil their contractual duties, including Duty of Care, Equality and Health and Safety at Work
  • Ensure employees have suitable and sufficient Access and Adjustments in place
  • A legal obligation to hold this data in the Employment Health Record
  • Regulatory reporting, e.g. RIDDOR
  • Quick Guide to Lawful Bases.

Identified lawful basis for Workability Solutions to process and manage your data:

  • To understand triage your OH needs
  • To recommend and set up the appropriate OH service and assessment type
  • To hold the Employment Health Record on behalf of the Employer
  • To act as delegated Data Controller and Processor of Employment Health information

This privacy policy sets out how Workability Solutions collects and uses personal information about individuals. Please read this privacy policy carefully to understand how Workability Solutions will use your personal information. If you have any questions or queries in relation to this privacy policy, you can contact our Data Protection Officer at: enquiries@workabilitysolutions.co.uk or 61 Waverley Road, Kenilworth, CV8 1JL

This privacy policy explains:

1. Information we may collect about you (including cookies)

2. Use of your information

3. Contacting you

4. Sharing your information

5. Our legal basis for collecting, holding and using your information

6. Security and storage of your information

7. Your rights Information we may collect about you We may collect the following information about you: Information you give to us

You may give us information about you by filling in a form, contacting us by phone or e-mail or in person. This includes information you provide if you complete a referral form on behalf of a business, employee or worker and if you complete an application form or otherwise apply for a job here, either directly, or via a third party.

The information you give us depends on the reason for you contacting us, but may include your name, job title, address, date of birth, national insurance number, e-mail address and phone number, financial and debit card information, personal identification documents, data relating to access, adjustments, dietary or health requirements and your philosophical beliefs.

Information we receive from other sources

We work closely with employers and other organisations, such as business partners, sub-contractors and analytics providers, and we may receive information about you from them. For example, we could gain access to your business contact details via recognised business data providers who collate information from sources including publicly available information such as Companies House.

We may also be given your contact details and special category data relevant to your employment, workplace hazards and health risks. by our primary contact at your organisation. data should only be collected and used with due consideration. Sometimes there will be a clear and obvious purpose for collecting this type of information; such as a travel firm needing health information from customers, or an event organiser requesting accessibility requirements to facilitate people’s attendance. In other situations it will be more nuanced, if they think that you would benefit from our services or benefit from engaging in our activities. For example, they could refer you to one 

The categories of information we receive from these sources may include your name, job title, address, date of birth, national insurance number, e-mail address and phone number, financial and debit card information, personal identification documents, data relating to access, adjustments, dietary or health requirements and your political opinions.

How we share employment health information

We may also collect information about you from publicly available sources, such as media reports, in order to better understand the people who we interact with. This may include information relating to your personal experiences and views. Use of your information

We need to obtain, store and use information about you for legitimate business purposes – namely so that you can enjoy and benefit from our services. We may use information we hold about you in the following ways:

• To confirm your identity

• To administer the membership of your company/organisation

• To let you know about other relevant services, both ours and those of other parties whose products and services we have agreed should be made available to you (see the section below on ‘Contacting you’ for more information about this)

• To update and correct our membership records

• To carry out statistical and market analyses, including benchmarking exercises, to enable us to understand you better and improve our services

• To develop, test and improve our systems

• To notify you about changes to our services

• To ensure the content of our website is presented in the most effective manner for you and for your computer

• To administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes

• To improve our website to ensure that content is presented in the most effective manner for you and for your computer.

Who we are

How we collect, process and manage your data

Workability Solutions is a specialist Occupational Health (OH) provider, which works to provide best-interest workplace health assessment and advice to support employment and economic growth.

Our customers include businesses of all sizes operating in the UK. Although our customers are businesses, not individuals, we do collect and use personal information relating to individuals as part of our activities. This is in order to process and manage employment health and risk information.

We also collect personal information about individuals who are employees or workers to protect and promote their health at work.

Our services are only carried out ‘with-cause’. Our referral and request forms will guide you through the process to ensure that you are requesting OH services relevant to the workplace health hazards and risks.

This privacy policy sets out how Workability Solutions collects and uses personal information about individuals. Please read this privacy policy carefully to understand how Workability Solutions will use your personal information. If you have any questions or queries in relation to this privacy policy, you can contact our Data Protection Officer at: enquiries@workabilitysolutions.co.uk or 61 Waverley Road, Kenilworth, CV8 1JL

This privacy policy explains:

1. Information we may collect about you (including cookies)

2. Use of your information

3. Contacting you

4. Sharing your information

5. Our legal basis for collecting, holding and using your information

6. Security and storage of your information

7. Your rights Information we may collect about you We may collect the following information about you: Information you give to us

You may give us information about you by filling in a form, contacting us by phone or e-mail or in person. This includes information you provide if you complete a referral form on behalf of a business, employee or worker and if you complete an application form or otherwise apply for a job here, either directly, or via a third party.

The information you give us depends on the reason for you contacting us, but may include your name, job title, address, date of birth, national insurance number, e-mail address and phone number, financial and debit card information, personal identification documents, data relating to access, adjustments, dietary or health requirements and your political opinions.

We work closely with other organisations, such as business partners, sub-contractors, analytics providers, search information providers, and we may receive information about you from them. For example, we could gain access to your business contact details via recognised business data providers who collate information from sources including publicly available information such as Companies House. We may also be given your contact details by our primary contact at your organisation, if they think that you would benefit from getting involved with the iOH or benefit from engaging in our activities. For example, they could nominate you to sit on our board, or on our committee. The categories of information we receive from these sources may include your name, address, date of birth, e-mail address and phone number, financial and debit card information, personal identification documents, data relating to access or dietary requirements and political opinion.