HR Adviser, International Brand

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We have a lady who is booked on to your clinic but is struggling significantly with mental health problems. She has expressed a concern about the length of time until she is seen by yourself, so I wondered if you had any availability to conduct a telephone assessment over the next week or so?
Any support you could offer with this would be much appreciated…..the information I have received from the manager if that she has had very low mood recently, she is receiving support from her GP and has been given details of our EAP but feels an assessment with yourself would support her more…..word is getting round about how good you are 🙂